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Appointment Plus Instructions for Charlotte NC Deliveries - Monday, June 01, 2015

All Spencer / Spirit vendors and/or carriers, regardless if the PO is prepaid or collect, MUST ESTABLISH a delivery appointment utilizing “Appointment Plus” at the time of pick up and/or estimated delivery date when delivering to our Charlotte, NC warehouse.  Please use the following link to access the “Appointment Plus” system:    https://booknow.appointment-plus.com/796jzdhk/    Please have PO number(s), carton,  and/or skid count available in order to set the appointment.  Do not email or fax an appointment request.

 Contact Information: 

Spencer Gifts Distribution Center
Attn:  Receiving Department                      
10627 Nations Ford Road                              
Charlotte, N.C. 28273                                    
Phone: (704) 588-3545 Ext. 3166                                                                               
Phone: (704) 583-9051
 

UPDATED CONTACT INFORMATION - Monday, May 11, 2015

SPIRIT HALLOWEEN WEST COAST DC – WHS02 – NFI CHINO UPDATED CONTACT INFORMATION

Spencer Gifts LLC/Spirit Halloween
C/O NFI Industries
15710 Mountain Ave
Chino, CA 91708
Tel: (909) 393-8311 Ext. 4717
(909) 393-8311 Ext. 4711
spencerswh02@nfiindustries.com

Attn: Spirit Halloween Deliveries

Carriers must use the email distribution to set up pick-up and delivery appointments.

 

Code of Conduct for Manufacturers - Tuesday, March 03, 2015

 

Code of Conduct for Manufacturers

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Announcements - Thursday, October 02, 2014

 

The 2015 Spirit Vendor Policy Manual is now available.  All Spirit vendors must review the manual in its entirety.  If you have not received the 2015 Vendor Policy Highlights and Revisions sheet then please contact your buyer immediately.

 

E-Commerce Fulfillment Center Moving

ATTN: All E-Commerce Vendors

The Spencer/ Spirit E-Commerce Fulfillment Center will be moving from Dallas, Texas to Columbus, Ohio at the end of April.  Speed FC will remain our fulfillment partner.  All E-Commerce PO’s due to be delivered after April 20th, 2014, should be routed to our new address.  The new address is as follows:

 

          Speed FC
          175 Heritage Drive
          Pataskala, OH 43062

 

You can easily identify the E-Commerce specific purchase orders as they will always begin with the number 7. 

 

Please refer to the Documents section for Spencer’s Online or Spirit Online to download the letter addressing these changes.  Please read the letter in its entirety.  Contact a member of the E-Commerce team if you have any questions.

 

 

 

ATTN: SPENCER’S VENDORS

Please note the DIRECT IMPORT ROUTING GUIDE has been updated and expanded to include additional information related to customs classification and documentation compliance.

 

SPENCER’S & SPIRIT HALLOWEEN DOMESTIC ROUTING GUIDE UPDATES

EFFECTIVE ON ALL PURCHASE ORDERS WRITTEN ON OR AFTER NOVEMBER 1, 2013

 

SPENCER’S DOMESTIC ROUTING GUIDE UPDATES
COMPLIANCE TO ORDER SHIP DATE
FOB CHARLOTTE:
The seller is responsible for DELIVERING the merchandise to the WAREHOUSE printed on the purchase order within the Ship Date noted on the Purchase Order and no later than the Cancel/Whse Date on the purchase order. 
EARLY/LATE SHIPPING – FOB CHARLOTTE
Goods will be considered EARLY if delivered 1 (ONE) day or more prior to the Ship Date listed on the purchase order.
Goods will be considered LATE if delivered 1 (ONE) day or more after the Cancel/Whse Date listed on the purchase order.
Goods delivered between the Ship Date listed on the purchase order and the Cancel/Whse Date listed on the purchase order will be considered ON TIME.
 
FOB NOT CHARLOTTE:
The seller is responsible for the merchandise being in Spencer’s possession at the FOB POINT on the purchase order within the Ship Date noted on the Purchase Order and no later than the Cancel Date on the purchase order. 
EARLY/LATE SHIPPING-NOT CHARLOTTE
Goods will be considered EARLY if in our possession 1 (ONE) day or more prior to the Ship Date listed on the purchase order.
Goods will be considered LATE if in our possession 1 (ONE) day or more after the Cancel Date listed on the purchase order.
Goods in our possession between the Ship Date listed on the purchase order and the Cancel Date listed on the purchase order will be considered ON TIME.
 
SPIRIT HALLOWEEN DOMESTIC ROUTING GUIDE UPDATES
COMPLIANCE TO ORDER SHIP DATE
FOB CHARLOTTE, NC/ CHINO, CA
The vendor is responsible for DELIVERING the merchandise to the location printed on the purchase order between the SHIP DATE and no LATER than the CANCEL DATE/ IN WAREHOUSE DATE on the purchase order
LATE SHIPPING
Goods will be considered LATE if the goods arrive in either warehouse 1 (ONE) day or more after the Cancel Date/ In Warehouse Date.
 
FOB NOT CHARLOTTE/CHINO (Includes Drop Ship/Consolidator/Collect or Hundred Weight Program)
The vendor is responsible for the merchandise being in Spirit Halloween’s possession at the FOB POINT on the purchase order within the Ship Date noted on the Purchase Order and no later than the Cancel Date on the purchase order. 
LATE SHIPPING
Goods will be considered LATE if in our possession 1 (ONE) day or more after the Cancel Date listed on the purchase order.

***Spirit Halloween encourages Early shipping but relies heavily on accurate Ship dates/cancel dates/ in warehouse dates for planning warehouse flow and staffing. Please contact your buyer for an adjustment to your purchase order if goods will be received prior to the Ship Date.

 

Canada Labeling Violations - Thursday, August 01, 2013

IMPORTANT NOTICE ON CANADA LABELING VIOLATIONS!!

Starting September 21, 2013 Spencer Gifts, LLC will issue chargebacks for non-compliance labeling issue(s) with penalty of $1000 per occurrence. If item(s) are found non-compliant at store level by the inspectors, the vendor is responsible for the full discard and all associated cost.

 

Experiencing Technical Issues? - Tuesday, June 04, 2013

Vendor Portal Difficulties

Please be aware that some users are experiencing an issue after logging in where some of the menus are not available. The work around is to click the “compatibility mode” icon (the broken page icon located in the upper right hand corner of the search bar) in Internet Explorer prior to logging in. The site will only work with Internet Explorer. Thanks for your patience while this issue is being addressed.